Great Northwest is a preferred auto, home, and small business underwriter utilizing the strengths of the Independent Agency system, in conjunction with a revolutionary organizational structure called a Micro-Insurance Company® (MIC), to achieve superior customer service and low rates.

With its proprietary Internet-based technology and its MIC business model, Great Northwest has radically eliminated the underwriting, processing, billing, claims and customer service duplication inherent in virtually all other standard agency models.

Great Northwest creatively combines the use of the local independent agency, and their ability to provide superior customer service with extremely low overhead costs. The result has been a successful history of growth and profitability.

Lower, Competitive Costs and Superior Service

Great Northwest provides its MIC independent agents with the cutting-edge technology and management support infrastructure to successfully implement the MIC model.

Great Northwest provides...

• The lowest cost agency company structure;
• Internet technology that gives agents the tools to provide interactive, real time, and superior customer service; and
• The competitive tools to grasp opportunities in the world's largest market segment.

Proven Performance

Since 1994, Great Northwest and the MIC concept have proven to be a superior line processing, administration, underwriting, claims, and management quality control system.

Great Northwest's management team is highly experienced and is motivated to lead Great Northwest to become a major player in the personal lines insurance marketplace.

Great Northwest Insurance Company (GNIC) holds an A.M. Best B+ rating and a Demotech rating of A.
 

Agency Benefits

Great Northwest's MIC platform enables agencies to...

• Provide superior, real time customer service;
• Compete with direct response companies on price; and
• Encourage agents to be key forces in growing premium volumes.

The MIC model increases agency profits without having to increase commissions. The efficiency of the system enables agents to handle a greater volume of business. And this efficiency translates into a potential net income increase for the business placed with Great Northwest.

 

Management

Stephen Doucette, CEO.  Mr. Doucette is the Company Founder, with close to 35 years experience in personal lines insurance.  Prior to joining Milwaukee Insurance in 1983 Mr. Doucette founded and ran an insurance agency.  He left Milwaukee Insurance, where he was CEO, to found Great Northwest’s predecessor business in 1992 and built an approximately $25 million book of personal lines business in multiple states.  Through its acquisition of HIG and HIG’s 21,000 homeowners’ policies, the Company almost doubled its size in 2006.  The transaction took less than three weeks to close from the time of entering into discussions and all policies were integrated onto Great Northwest’s technology platform in fewer than 7 days.

 Char Moriarity, COO of HIG.  Ms. Moriarity has over 31 years of industry experience.  She worked with Mr. Doucette at Milwaukee Insurance and is an original employee of the Company.  Ms. Moriarity played a key role in the design of the Company’s technology and operating systems. 

 Maurice Chew, CFO.  Mr. Chew has 25 years of experience in the property and casualty insurance industry and joined Great Northwest in 2008.  Prior to joining Great Northwest, Mr. Chew was Chief Financial Officer for three companies of OneBeacon Insurance Group.

 Mark Crutcher, Chief Marketing Officer.  Mr. Crutcher has 8 years of experience in the property and casualty insurance industry and joined Great Northwest in 2008.  Prior to joining Great Northwest, Mr. Crutcher led the effort at Progressive to launch its Progressive Drive Insurance brand for independent agents and has extensive marketing and product management experience.

 Mike Livermore, Vice President of Claims.  Mr. Livermore has 20 years of experience in the property and casualty insurance industry and joined Great Northwest in July 2009.  Prior to joining Great Northwest, Mr. Livermore was a multi-state Claims Manager at Progressive responsible for claims operations in Minnesota, Wisconsin and Iowa.  Mr. Livermore oversaw approximately 550 employees, 33 claims branches and $620 million in annual written premium.