GNIC A.M. Best B+
HIG A.M. Best B
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Great Northwest Insurance (GNW) is a preferred auto, home, and small business underwriter utilizing the
strengths of the Independent Agency system, in conjunction with a revolutionary organizational structure
called a Micro-Insurance Company® (MIC), to achieve extremely low overhead costs and superior
customer service capabilities.
With its proprietary Internet-based technology and its MIC business model, GNW has radically eliminated
the underwriting, processing, billing, claims and customer service duplication inherent in virtually all
other standard agency models.
The GNW model creatively combines the use of the local independent agency, and their ability to provide
superior customer service, with a low Underwriting Expense and Loss Adjustment Expense model—the
two elements most critical to becoming a profitable and expanding participant in the market.
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Lower, Competitive Costs and Superior Service
GNW provides its MIC independent agents with the cutting-edge technology and management
support infrastructure to successfully implement the MIC model.
GNW provides...
- The lowest cost agency company structure;
- Internet technology that gives agents the tools to provide interactive, real time, and superior customer service; and
- The competitive tools to grasp opportunities in the world's largest market segment.
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Proven Performance
Since 1994, GNW and the MIC concept have proven to be a superior line processing,
administration, underwriting, claims, and management quality control system.
- Combined Underwriting Expense and Loss Adjustment Expense below 30%.
GNW's management team is highly experienced and is motivated to lead GNW to become a major
player in the personal lines insurance marketplace.
Great Northwest Insurance Company (GNIC) holds an A.M. Best B+ rating.
Hawaiian Insurance and Guaranty Company, Limited (HIG) holds an A.M. Best B rating.
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Agency Benefits
GNW's MIC platform enables agencies to...
- Provide superior, real time customer service;
- Compete with direct response companies on price; and
- Encourage agents to be key forces in growing premium volumes.
The MIC model increases agency profits without having to increase commissions. The
efficiency of the system enables agents to handle a greater volume of business. And this
efficiency translates into a potential net income increase for the business placed with
GNW.
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An Experienced Management Team
Stephen Doucette, President and CEO
Mr. Doucette started his own insurance agency in 1975 in Jefferson, Wisconsin, right out of
college and grew it to three locations. In 1983 he accepted a management position as Vice
President of Marketing with Milwaukee Insurance Group ("Milwaukee"), a $100 million property
and casualty company.
As COO and EVP of Operations, he helped rebuild Milwaukee's operations. As CEO and vice
chairman he grew Milwaukee to $200 million in premiums and improved it A.M. Best rating of C
to A-. In 1987, he took Milwaukee public. In 1992, he left Milwaukee to start GNW.
Charlene D. Moriarity, COO of Hawaiian Insurance and Guaranty Company Limited
Ms. Moriarity worked for Milwaukee Insurance Group for twelve years and was Executive
Administrative Specialist where she worked with Mr. Doucette. When Mr. Doucette founded
GNW, she joined as one of its original employees and helped design GNW's systems for support
functions. She became Vice President of Operations in 1997. She was also responsible for other activities
including the Quality Control Center and the ongoing development of GNW's proprietary
software. In October of 2006 Ms. Moriarity accepted the position of Chief Operating Officer for our newly formed Hawaiian company, which purchased a large 21,000 policy company that effectively doubled GNW's size.
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